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Guide

Fix an expired or broken sign-in link

Request a fresh link or switch to a password if your link stopped working.

Everyone

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Step 1 of 4~2 min
1

Recognise the message

If you see "That sign-in link expired." you simply need a new link — nothing is wrong with your account.

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  1. 1

    Recognise the message

    If you see "That sign-in link expired." you simply need a new link — nothing is wrong with your account.

  2. 2

    Request a new link

    Re-enter your email and choose "Email me a sign-in link" again. Use the newest email, and open it on the device you are using now.

  3. 3

    Or use a password instead

    Choose "Sign in with password instead". If you have never set a password, use "Forgot password?" to create one.

  4. 4

    Reset your password

    On the "Forgot password?" page, enter your email and choose "Send reset link". Open the email, enter a "New password", then choose "Update password".