Guide
Fix an expired or broken sign-in link
Request a fresh link or switch to a password if your link stopped working.
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Recognise the message
If you see "That sign-in link expired." you simply need a new link — nothing is wrong with your account.
Show all steps at once
- 1
Recognise the message
If you see "That sign-in link expired." you simply need a new link — nothing is wrong with your account.
- 2
Request a new link
Re-enter your email and choose "Email me a sign-in link" again. Use the newest email, and open it on the device you are using now.
- 3
Or use a password instead
Choose "Sign in with password instead". If you have never set a password, use "Forgot password?" to create one.
- 4
Reset your password
On the "Forgot password?" page, enter your email and choose "Send reset link". Open the email, enter a "New password", then choose "Update password".
