Help centre
How can we help?
Step-by-step guides for signing in, registering, coaching, chaperoning, and getting support. Choose a guide to walk through it one step at a time.
Getting started
Sign in, recover access, and set your language.
Get into your account with a one-time email link or a password.
Request a fresh link or switch to a password if your link stopped working.
Switch between English, French, Dari, Russian, and Persian.
Athletes & families
Register, pay, and manage an athlete's participation.
Complete the step-by-step registration form for an athlete.
Leave the athlete registration form and pick up where you left off.
Complete payment securely and retry if it doesn't go through.
Keep your name and photo up to date.
See the people connected to your registration and their status.
Coaches
Complete and update your coach registration.
Chaperones
Respond to invitations and manage your assignments.
Getting help
Reach the volunteer team when you're stuck.
Still stuck?
Sign in and open the “Get help” guide to send a request to our volunteer team, or reach us from the “Contact Us” link in the top menu.